03 / Compliance & Quality

Compliance built in. Not bolted on.

Pharma logistics has rules, and we follow them — not because we have to, but because your product's integrity is the whole point. Here's a straight-ahead look at what we're trained for, what we track, and how we handle your shipments.

Q/01 — What We're Ready For

Six compliance pillars behind every shipment.

All active. All trained. All documented — and available for your vendor qualification file on request.

Compliance — Q/01Active
Q / 01

FDA Compliant

We operate in compliance with FDA requirements for pharmaceutical logistics and handle product with documented chain-of-custody from receipt to delivery.

Training: Annual · Documentation: Full shipment records
Compliance — Q/02Active
Q / 02

GDP Trained

Good Distribution Practice trained across the team — storage conditions, handling procedures, documentation standards, and quality monitoring.

Training: Documented · Records: On request under NDA
Compliance — Q/03Active
Q / 03

DSCSA Ready

Capable of receiving, storing, and shipping DSCSA-serialized pharmaceutical product with T3 interoperability and full batch-level tracking.

Phase 3 compatible · Transaction History · Transaction Info · Transaction Statement
Compliance — Q/04Active
Q / 04

PDMA Compliant

Prescription Drug Marketing Act compliance on sample handling — documentation, accountability, and return processing for your field sales programs.

Sample tracking · HCP verification supported · Return reconciliation
Compliance — Q/05Active
Q / 05

State Licensed

State wholesaler and distributor licensing where required — available for review by your regulatory team before we handle your product.

Licensed scope: Alabama + partners elsewhere · Details on request
Compliance — Q/06Active
Q / 06

Specialized in Pharma

Pharma is our entire business — not a sideline. Every team member is trained on pharma handling, every SOP is written for pharma, every shipment gets pharma-grade care.

Experience: 70+ combined years · Focus: Pharma · Nutra · Medical specialty
Q/02 — DSCSA Traceability

End-to-end product traceability.

Every serialized product moving through our warehouse carries a full chain — from the moment it arrives to the moment it ships to your customer. Compatible with the leading EIMS platforms your manufacturing partners already use.

D/01

Receive & verify

Inbound serialized pallets validated against advance-shipment notices. Any discrepancy flagged before the pallet is released to storage.

D/02

Store & track

Lot-level segregation in storage. Unit-level serialization preserved through picking and staging.

D/03

Ship & document

Transaction History, Info, and Statement produced at outbound. Full audit trail delivered with every pharma shipment.

D/04

Recall & trace

Pallet-level recall query returned in under 24 hours — full genealogy available for regulatory response.

Q/03 — PDMA Sample Handling

Sample programs, by the book.

If your reps hand out samples, the Prescription Drug Marketing Act has opinions about how that's tracked. We handle the documentation so your program stays compliant and your sales team can focus on selling.

P/01

Sample accountability

Every sample shipment documented and trackable — from our warehouse to the rep, and (when required) from the rep to the HCP.

P/02

HCP verification

For programs requiring it, we verify healthcare professional licenses before shipping samples — no unverified deliveries.

P/03

Expiration tracking

Sample inventory rotated FIFO. Expired or soon-to-expire samples flagged for replacement before they go to the field.

P/04

Returns & reconciliation

End-of-lifecycle sample returns processed with full documentation — matching outbound records for clean quarterly PDMA reports.

Q/04 — Licensing & Partnerships

Licensed. Partnered. Nationwide.

We hold the state wholesaler licensing required for our home-state operations and partner with fully-licensed carriers and cold-chain providers where your shipments need extra reach.

L/01

Alabama home-state

Alabama wholesaler and distributor licensing on file. Copy available on request under NDA.

L/02

Carrier partners

Long-standing relationships with DEA-registered and VAWD-accredited carriers for shipments outside our home-state direct-ship zone.

L/03

Cold-chain partners

For 2–8°C pharma shipments, we partner with validated cold-chain providers and handle the handoff documentation.

04 / Let's Talk

Your compliance team is welcome anytime.

Option — 01/02Walkthrough
Compliance Walkthrough

Bring your compliance team.

30 minutes, in person or over video. We'll walk your team through our SOPs, our documentation, and answer any question — no vendor tap-dance.

Schedule a Walkthrough
Option — 02/02Docs
Document Package

Request our vendor packet.

Licensing copies, SOP summaries, insurance certificates, W-9 — everything your vendor-qualification process needs, sent once you sign our NDA.

Request Vendor Packet