Integration — 01/04CRM
Tier 01 — Full integrationCRM & Commercial Platforms
We connect directly to your sales and commercial systems — order requests flow in, fulfillment data flows back, no manual re-keying.
VeevaSalesforce Health CloudHubSpot
03 / Operations
Tracking, integration, and tech that just works.
We're four people running a real warehouse — but we work with the same operational discipline a Fortune-500 pharma expects. Here's how we track your shipments, plug into your systems, and keep you in the loop every step of the way.
O/01 — Live Visibility
Your shipment, every step.
Here's where your product is at any given moment — from the second it hits our dock to the moment it arrives at your customer.
01 / Inbound
Received
We receive your pallet, verify against the advance ship notice, and scan it into inventory within the hour.
02 / Storage
Stored
Lot-level, climate-controlled storage. You get an email confirmation the moment the put-away is complete.
03 / Pick
Picked
When an order comes in — from your CRM, email, or phone — we pick it the same day (cut-off 1 PM CT).
04 / Ship
Shipped
Shipment leaves the dock with tracking number, signed chain-of-custody, and a confirmation email to you.
05 / Delivered
Delivered
Proof of delivery lands in your inbox with signature image. Full journey documented and archived.
O/02 — System Integrations
We meet your systems where they live.
Whether your ops team runs on Veeva, Salesforce, EDI, or a spreadsheet — we'll plug in. Four ways we connect today.
Integration — 02/04EDI
Tier 01 — Full integrationEDI & Trading Partners
Standard EDI messages for inbound orders, outbound confirmations, and shipment notifications — compatible with your trading partner network.
X12 810X12 850X12 856X12 997
Integration — 03/04API
Tier 02 — Custom integrationAPI & Webhooks
For custom integrations, we expose REST endpoints for order creation and inventory lookup, and push webhooks on status changes.
REST endpointsWebhooksOAuth 2.0
Integration — 04/04Low-tech
Tier 03 — Zero integrationEmail, Spreadsheet, Phone
Not every client needs a custom integration. Email in an order, drop a spreadsheet on our SFTP, or pick up the phone. Works just as well.
SFTP file dropEmail templatesPhone orders
O/03 — Reporting
What you'll see. When you'll see it.
No surprises, no silence. You'll know what's happening with your inventory and shipments on a predictable cadence — automated, easy to scan.
Real-timeShipment status updatesEmail / SMS / API
DailyOrder activity summaryEmail
WeeklyInventory on hand + below-threshold alertsEmail
MonthlyShipments, exceptions, returns, on-time %PDF + Excel
QuarterlyQBR — operational review + client goalsMeeting
On demandCustom reports, recall queries, audit pullsPhone / Email
O/04 — Security
Your product. Your data. Safe.
Physical warehouse security plus data-handling discipline. Here's how we protect what's yours.
Security — PhysicalWarehouse
Sec / 01 — PhysicalIn the warehouse.
Access-controlled entry. Surveillance coverage throughout storage and loading areas. Sealed inbound / outbound pallets. Controlled-substance cage available for DEA-regulated product (partner-handled where applicable).
Security — DataDigital
Sec / 02 — DataIn the database.
Client data encrypted at rest and in transit. Access limited to your account team. Shipment records retained per DSCSA / FDA requirements. NDA-backed — your data isn't shared, sold, or seen by anyone outside your account team.
O/05 — Client Portal
Coming soon: a client login where you'll see it all at once.
We're building a self-serve client portal — inventory, shipments, reports, and documents in one place. In the meantime, a real person at Rainbow Gold can pull any of this up for you instantly.
Get Early AccessO/06 — Let's Talk
Bring your IT team. We'll bring ours.
Option — 01/02Demo
Integration DemoSee how we'd plug in.
Walk your ops/IT team through our API endpoints, EDI standards, and reporting outputs. 30 minutes, no pitch — just the technical details they need.
Schedule a DemoOption — 02/02Quote
Request a QuoteReady to talk pricing?
Tell us what you ship, where, and how often — we'll send honest pricing within 48 hours. No mystery fees, no hidden surcharges.
Request a Quote